EHRConnect - the ultimate solution for seamless integration of Epic System patient data with Genesys Cloud Contact Center. Our advanced technology enables exceptional customer care for patients, with conversational AI for voice, chat, and text.
Of interactions that EHRConnect handles automatically without the need for an agent.
The average time saved per interaction with agent automation.
Average cost reduction per automated interaction.
Healthcare providers currently utilizing EHRConnect have seen notable cost savings. Our system offers various features and functionalities designed to streamline healthcare workflows, improve patient care, and reduce operational expenses.
EHRConnect's seamless integration with Genesys Cloud empowers configuration through the Genesys contact center administration console. Conveniently leverage the patients preferred communication channels through the automated dialer and centralized channel management via a single bot.
EHRConnect empowers contact center agents with real-time patient data from Epic, allowing personalized assistance beyond the original reason for the call.
EHRConnect uses Epic patient data to provide personalized notifications and recommendations that blend multiple tasks into one communication, resulting in a seamless patient journey.
EHRConnect is a proactive self-service approach with conversational AI. It offers personalized recommendations tailored to individual care needs. As a result, it saves time, reduces frustration, and contributes to better healthcare outcomes.
EHRConnect provides billing features for healthcare organizations to simplify revenue cycle management. This includes real-time eligibility verification, automated claim submission, and payment processing. Reducing administrative burdens while increasing collections.
EHRConnect - the ultimate solution for seamless integration of Epic System patient data with Genesys Cloud Contact Center. Our advanced technology enables exceptional customer care for patients, with conversational AI for voice, chat, and text.
Of interactions automated
Time saved per interaction
Cost reduction per interaction
Healthcare providers currently utilizing EHRConnect have seen notable cost savings. Our system offers various features and functionalities designed to streamline healthcare workflows, improve patient care, and reduce operational expenses.
EHRConnect's seamless integration with Genesys Cloud empowers configuration through the Genesys contact center administration console. Conveniently leverage the patients preferred communication channels through the automated dialer and centralized channel management via a single bot.
EHRConnect empowers contact center agents with real-time patient data from Epic, allowing personalized assistance beyond the reason for the call.
EHRConnect uses Epic patient data to provide personalized notifications and recommendations that blend multiple tasks into one communication, resulting in a seamless patient journey.
EHRConnect is a proactive self-service approach with conversational AI. It offers personalized recommendations tailored to individual care needs. As a result, it saves time, reduces frustration, and contributes to better healthcare outcomes.
EHRConnect provides billing features for healthcare organizations to simplify revenue cycle management. This includes real-time eligibility verification, automated claim submission, and payment processing. Reducing administrative burdens while increasing collections.